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About Me

With over ten years of experience in mobile and quality engineering, currently contributing to ServiceNow as a Senior Quality Engineer. Skilled in mobile quality assurance, Android development, and Kotlin, with a track record of supporting teams in delivering high-quality, user-centric solutions. Collaborates closely with cross-functional teams to enhance mobile applications, ensuring seamless user experiences. Certified ScrumMaster, fostering agile practices to streamline workflows and drive team success. Passionate about leveraging expertise in mobile technologies to align with ServiceNow's mission of simplifying work processes and creating innovative solutions.

Skills & Expertise

Top Skills

Artificial Intelligence (AI)Software DevelopmentMachine Learning

Technical Skills

JavaKotlinJavaScriptAndroidSeleniumAppiumJUnitEspresso

Certifications

Certified ScrumMaster (CSM)Certified Product Owner (CPO)

Methodologies

AgileScrumCI/CDTest AutomationMobile QA

Professional Experience

Senior Quality Engineer

Feb 2023 - Present

ServiceNow - San Diego, California

Mobile Quality Engineer

Nov 2019 - Feb 2023

ServiceNow - San Diego, California

Mobile Engineer - Android

Jan 2018 - Aug 2018

Capital One - McLean, Virginia

Financial Feature Development in Java
  • Built a platform-wide localization solution for an API centric encrypted financial mobile application and then launched it to two million multilingual customers, winning a TechXcellence award as a result
  • Designed an interactive 12 month payment tracking system for customers with low credit scores that reacts to positive user payment habits and grants them a higher line of credit if all policy conditions are met

Senior Test Automation Engineer - Android Mobile

May 2017 - Jan 2018

Capital One - McLean, Virginia

Test Automation in Java, Gherkin
  • Developed JUnit and Espresso scripts for Jenkins continuous integration test environments to ensure the quality of credit card products
Additional Projects in Kotlin, Java
  • Created a Jira REST API application in Kotlin with the Retrofit 2.0 library to enable mobile access to internal Jira content to maximize development productivity amongst engineers
  • Built a standalone test result analysis tool in Java and reduced the failure discovery time by 90%

Software Quality Assurance Engineer

Sep 2016 - May 2017

mHelpDesk - Washington D.C. Metro Area

Test Automation Framework in Java, Javascript
  • Established data-driven test automation frameworks in the cloud utilizing Appium and Selenium
  • Led and trained a team of three QA engineers and maintained their source code on GitHub
  • Created a Jenkins CI environment for scheduled and custom test executions

Global Technical Engineer

Nov 2014 - Aug 2016

Alarm.com - Vienna, VA

Software & Hardware Testing in Javascript, C/C++
  • Led the international software and hardware quality processes and a team of two QA engineers
  • Built web automation scripts in Selenium as well as IoT device test mechanisms utilizing Arduino micro-controllers
  • Designed and managed the international test laboratory and certified over 100 IoT devices

Assistant Instructor in Computer Literacy

Dec 2013 - Nov 2014

International Rescue Committee - Atlanta, GA

  • Instructed individuals and small groups of IRC clients from abroad in basic computer and internet operations, and MS Office skills
  • Assisted clients with the use of ESL educational software
  • Assisted the program to locate appropriate software and hardware from both public and private sources

Web Developer

Feb 2013 - Nov 2014

Peachtree Traders, LLC - Atlanta, GA

E-Commerce Web Design in Javascript
  • Created an e-commerce store front and customizable administrative interface
  • Developed a seamless shopping experience by utilizing Visa/MasterCard payment processing REST APIs

Education

Professional Certificate in Computer Science for Artificial Intelligence

2025

Harvard Online

Master of Science (MS), Plant Genetics & Mapping

2010 - 2012

The University of Georgia

Intensive English Language Program

2009 - 2010

The University of Connecticut

Bachelor's degree, Agricultural Engineering

2004 - 2008

Gaziosmanpaşa Üniversitesi

Honors & Awards

  • TechXcellence Award - Capital One, for developing localization solution for financial mobile application
  • Grow with Google Challenge Scholarship
  • Government Scholar - Republic of Turkey, Ministry of National Education (Top 0.32% of ALES examination participants)

Let's Connect

I'm always open to discussing new projects, opportunities, and partnerships.

2025 Cem Bas. All Rights Reserved.